Terms and Conditions

• All orders/sales enquiries must be confirmed in writing by post, email or by using our online order form.
• On receipt of your enquiry or order we will send you a formal quotation by return, for you to approve.
• Minimum Order Charge All orders will incur a minimum charge of £25 (if order value is less than £25.00 before carriage)
• Please order as early as possible – ideally 6 weeks but no later than 4 weeks especially between March to September.
• Late Order – A late order is considered to be 2 weeks or less, from receipt of order to delivery. This means we need to change our production schedule which causes additional expenses and effort so we therefore charge for this service. An extra 15% will be added to the total order value.
• A £1.75 Admin fee will be added to all orders under £50.00
• A £3.50 Admin fee will be added to all orders over £50.00.
• Accounts – Will be invoiced directly to the person placing the order unless otherwise instructed. If placing an order on behalf of a club or company the treasurer’s details will be required.
• Payment – Unless prior arrangements have been made, Invoices will be sent on the day of order placement with payment requested by return before delivery.
• Payment can be made by Cheque or via Bank Transfer.
• Company/Personalised Logos – The customer accepts responsibility for all printing ordered and has obtained the correct permission for the logo to be used to avoid any infringement of copyright rules

Delivery and Postage – The following charges are at cost. 

Royal Mail Special Delivery (smaller orders only) 

Up to 100g £6.45 Up to 500g £7.25 Up to 1Kg £8.55 Up to 2Kg £11.00 

Courier 

Standard Delivery 24-48hrs £12.00 Pre 12.00 Guaranteed Next Day £16.00 

UK Mainland Only. Other destinations charged at Cost. 

Although every care will be taken to ensure your order is packed professionally and clearly addressed, Rosettes Unlimited cannot take responsibility for goods once they have been despatched.